Pad Italy srl – Privacy Policy

Date last updated: 04/20/2020


We work hard to build and maintain a relationship of trust with you. So, when it comes to handling your information, we do so carefully and sensibly, and in ways that live up to that trust. This policy lets you know how we do that, including what information we collect, how we use and protect it, and how you can decide what we do with it. Our goal is to help you understand how we use your information to improve our content, products, advertisements, and services.

Here’s a short introduction to our privacy practices

Information you give us:

  • information we collect when you contact us, visit our sites, use our mobile applications or services, use our products or devices, or view our advertisements;
  • information we get from other companies who have obtained your consent to share or sell it or have ensured that other companies from whom they have received your information can share it with them and, in turn, with us and/or other companies;
  • information we get from other companies when you visit their websites

We may combine any and all of this information to help create better products, services, and consumer experiences.

How we use your information

  • Send you the products and services you ask for.
  • Tell you about our and our partners’ products and services.
  • Help us run our sites and services.

How and when we share your information

  • When we have your consent, with our carefully selected partners so that they can send you offers, promotions, or ads about their products and services we believe you may be interested in.
  • With other companies we hire to help us run our business.
  • As part of a sale of Pad Italy snc brand or business to another company.
  • To help us protect our rights or property, e.g., fraud prevention or information security.
  • When required by law or government authorities.

Your choices

You can tell us how we can use your information by clicking on cookies preferences. If you live in the EU, you have certain personal data rights, including to access what personal information we have about you, make corrections or updates to it, tell us to delete that data, or receive a portable copy of that information. These rights don’t apply in all situations. Please e-mail to if you need more information.

What we collect

We collect information when you give it to us, when you contact us, visit our sites, use our mobile applications or services, use our products or devices, or view our advertisements. We also receive information from other companies who have obtained your consent to share or sell it, have ensured that other companies from whom they have received your information can share it with them and, in turn, with us and/or other companies or have collected the information when you visit their websites.

We may combine any and all of this information to help create better products, services, and consumer experiences. We collect the following types of information from you and may have collected such information during the 12-month period prior to the date this privacy policy was last updated:

Contact Information: data elements in this category include names (including nicknames and previous names), titles, mailing address, email address, telephone/mobile number and contact information for related persons (such as authorized users of your account).

Unique identifiers: data elements in this category include unique ID number (such as customer number, account number, subscription number), system identifiers (including username or online credentials), device advertisers, advertising IDs and IP address.

Financial information: data elements in this category may include bank account number and details and payment card information.

Transaction and Commercial Information: data elements in this category include customer account information, qualification data, purchase history and related records (returns, product service records, records of payments, credits etc.), records related to downloads and purchases of products and applications, non-biometric data collected for consumer authentication (passwords, account security questions), customer service records.

Inferred Information derived from other information listed in this section: we create inferred and derived data elements by analyzing our relationship and transactional information. Data elements in this category include propensities, attributes and/or scores generated by internal analytics programs.

Online & Technical Information, including internet or other electronic network activity information: data elements in this category include: IP address, MAC address, SSIDs or other device identifiers or persistent identifiers, online user ID, encrypted password, device characteristics (such as browser information), web server logs, application logs, browsing data, viewing data, website and app usage, first party cookies, third party cookies, flash cookies, Silverlight cookies, web beacons, clear gifs and pixel tags.

Geolocation data: data elements in this category include precise location (such as latitude/longitude).

How we collect your information

We collect information about you in many ways from many places. Some of the information we collect may include personal information that can be used to identify you; for example, your name, email address, telephone number, or postal address. In some countries like those in the EU or in states like California, things like IP address or cookie and mobile device identifiers may also be considered personal information.

Here are the ways we collect your information:

Please note: We may combine all of the information we collect about you to give you better products, services, and user experiences.

you provide it to us directly. You give us your information when signing up for an account on our websites or mobile apps or by calling or emailing us. We may ask for things like your name, email, payment information, and the way you want us to send you information about our products and services—for example, to your office address. We may use technologies that automatically collect information when you visit our sites, view our advertisements, or use our products or services. For example, we use cookies (a tiny file stored on your computer’s browser) to tell us what browser and operating system you are using, your IP address, web pages you visit, links you click, or whether you have or have not opened an email from us.

from mobile applications and internet connected devices. To give you the best possible user experience, we may use technologies that collect information from your phone when you use our mobile apps or our “smart” devices in your home. You consent to do this when downloading the app or installing household internet connected devices. This information could include your mobile phone or other device advertising ID, information about your phone’s operating system, how you use the app or device, and your physical location. You will get a pop-up notice on your phone or device that gives you the option to accept or reject allowing us to know your precise geolocation (exactly where you are standing or where you are accessing the internet).

from other places. We may get information that other companies share with or sell to us. For example, you may have given consent for another company to share your personal information with us when you signed up for telecom services. We may also collect information from places that you know everyone can see, such as from internet postings, blog entries, videos, or social media sites. We may also receive information from other companies, such as consumer data resellers, who are in the business of collecting or aggregating information about you sourced from publicly available databases (in line with local legal requirements as applicable) or from consent you have given to their use and subsequently our use of your information.

How we use your information

We use your information to help us meet our purpose of touching and improving the lives of people like you every day around the world. For example, we use your information to:

  • Perform Services.
  • Identify and authenticate you to our different marketing programs and websites.
  • Respond to your questions or requests for information.
  • Provide customer service.
  • Send transactional messages (such as account statements or confirmations).
  • Send marketing communications, survey and invitations.
  • Process your payment for the products you buy from us.
  • Process and issue refunds and collections. Send you products or samples you have requested.
  • Help you manage your Pad Italy snc sites or apps preferences.
  • Allow you to enter our contests or sweepstakes.
  • Interact with you on social media.

We also use your information for internal business purposes, such as:

  • Quality control, training and analytics.
  • Safety Maintenance and verification. System administration and technology management, including optimizing our websites and applications.
  • Security purposes, including detecting threats and protecting against malicious or fraudulent activity.
  • Recordkeeping and auditing interactions with consumers, including logs and records maintained as part of transaction information. Risk management, audit, investigations, reporting and other legal and compliance reasons.

We may also use your personal information to better understand you and our customers generally, including:

  • For internal research.
  • To design and develop products, services and programs that delight our consumers.
  • To identify prospective consumers.

Another way we use your information is to track your use of products, services and websites to make sure that what you hear from us is relevant and useful to you as an individual. For example, we may send you information about recycled plastic products if you have shown interest in our similar products our websites. When we do this, we may identify you or your device and associate you with different devices you may use in order to deliver more relevant advertising to you. We want you to hear from us about the products you use and love without you hearing the same message.
We may also use your personal information to learn more about what our Customers want so that we can make new products or improve the ones we already have.

How We Safeguard Your Information

We respect your personal information and take steps to protect it from loss, misuse, or alteration. Where appropriate, these steps can include technical measures like firewalls, intrusion detection and prevention systems, unique and complex passwords, and encryption. We also use organizational and physical measures such as training staff on data processing obligations, identification of data incidents and risks, restricting staff access to your personal information, and ensuring physical security including appropriately securing documents when not being used.

What We Share

With service providers. We may share your information with service providers who help us run our business, including hosting our sites, delivering our emails and marketing communications to you, analyzing the data we collect, helping us with sales attribution (e.g., to see if we showed you an ad on a platform site and then you bought a product from us) and sending you the products and services you requested. We also share your information with lawyers, auditors, consultants, information technology and security firms, and others who provide services to us. We share only the personal information needed for these companies to complete the tasks we request. They are required to protect your information in the same way we do and will not share it or use it for any other purpose than to provide us services. During the 12-month period prior to this privacy policy’s last update, we may have disclosed data from all of the categories listed in the “What We Collect” section above to third parties for a business purpose depending upon the specifics of the business execution.

Other situations. If a brand or one of our businesses with which you’ve shared personal data is sold to another company, your data will be shared with that company. As a result, your account and the personal data in it will not be deleted unless you tell the brand or new company that you want it deleted. We may also share your information with companies who help us protect our rights and property, or when required by law or government authorities.

Your Rights and Choices

Marketing. You can tell us to stop sending you email and text messages by following the opt-out instructions sent with these communications. You can also choose to stop receiving marketing email by checking the box in the email. While we will honor your choices, we may need to keep information to do so. For example, if you tell us to stop sending marketing emails, we will need your email address on file so that our systems remember that you no longer wish to receive marketing communications to that email address.

Accounts. Depending upon the country where you registered, your Pad Italy snc account may offer the ability to access your information and make updates to or delete your data. If not, please e-mail to to make a request. European union residents. If you live in the EU/EEA, or are physically in the EU/EEA, you may access the personal data we hold about you, request that inaccurate, outdated, or no longer necessary information be corrected, erased, or restricted, and ask us to provide your data in a format that allows you to transfer it to another service provider. You also may withdraw your consent at any time where we are relying on your consent for the processing of your personal data. And you may object to our processing of your personal data (this means ask us to stop using it) where that processing is based on our legitimate interest (this means we have a reason for using the data). If you would like more information about data protection and your personal data rights in general,
please visit the European Data Protection Supervisor’s site at If you are not happy with our response to your requests, you may lodge a complaint with the data protection authority in your country. Please select from the following options to make your request:

General requests. To make a request with respect to personal data used for marketing, which would include for example information you provided us as you registered through one of our websites or apps, feel free to contact us at

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